1. Who we are
Supertech Social (“we”, “us”, or “our”) is a social growth agency powered by tech. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our website www.supertechsocial.com and related services, including communication and verification features such as OTP delivery through approved messaging platforms.
Business address: WeWork Galaxy, Ground Floor,
43, Residency Rd, Shanthala Nagar, Ashok Nagar, Bengaluru,
Karnataka 560025
Contact email:
info@supertechsocial.com
2. Information we collect
We may collect the following categories of information:
- Contact details — name, email address, phone number, company name, and message content you submit through forms or email.
- Business information — brand details, social profiles, campaign goals, and other information needed to deliver our services.
- Technical data — IP address, browser type, device information, and basic usage logs when you visit our website.
- Communication data — records related to service messages, OTP/verification messages, and support conversations where applicable.
3. How we use information
We use personal information to:
- Respond to inquiries and provide our services
- Operate social growth, advertising, and automation workflows
- Send transactional or verification messages (including OTPs) when you or your users request them
- Improve website performance and service quality
- Comply with legal, regulatory, and platform requirements
We do not sell personal information. We do not use OTP or messaging data for unrelated marketing.
4. Messaging, OTP, and Meta platform services
Where we use Meta products (such as WhatsApp Business Platform, Instagram messaging, or Facebook APIs) or other messaging providers to deliver service or verification messages:
- Phone numbers and related message content are used only to deliver the requested communication
- OTP and verification messages are transactional and time-limited
- Message logs may be retained for security, fraud prevention, troubleshooting, and compliance
- Platform providers process data under their own terms and privacy policies
5. Sharing of information
We may share information with:
- Service providers who help us operate hosting, analytics, advertising, CRM, or messaging infrastructure
- Platform partners such as Meta when required to deliver approved messaging or advertising services
- Legal authorities when required by law or to protect our rights and users
6. Data retention
We retain personal information only as long as needed for the purposes described in this policy, including service delivery, legal compliance, dispute resolution, and security. OTP-related logs are retained only for a limited period necessary for verification and audit purposes.
7. Data security
We apply reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
8. Your rights and choices
Depending on applicable law, you may request access, correction, deletion, or restriction of your personal information. To make a request, email info@supertechsocial.com.
9. Data deletion requests
If you want us to delete personal data associated with your account, inquiry, or messaging interactions, send a deletion request to info@supertechsocial.com with the subject line “Data Deletion Request” and enough detail for us to locate your records (such as name, email, or phone number). We will process verified requests within a reasonable period, subject to legal retention requirements.
10. Children’s privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 (or the equivalent minimum age in your jurisdiction).
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the latest version. Continued use of our website or services after changes means you accept the updated policy.
12. Contact us
For privacy questions or requests, contact:
Supertech Social
WeWork Galaxy, Ground Floor, 43, Residency Rd, Shanthala Nagar,
Ashok Nagar, Bengaluru, Karnataka 560025
Email: info@supertechsocial.com